What we offer
Services Built Around Your Bathroom.
From smart toilet installation to warranty repair and general plumbing — we bring licensed expertise and genuine care to every job in Chicagoland and Northwest Indiana.
Precision installation from certified specialists.
Smart Toilet & Bidet Installation
Installing a Toto smart toilet or Washlet bidet seat is more than just plumbing — it requires electrical work, proper rough-in measurements, and product-specific programming. Our Factory Authorized Technicians handle every step, from pre-installation assessment to final setup and walkthrough, so your smart bathroom works exactly as intended from day one.
- Full Toto product lineup: Neorest, Washlet+, S550e, and more
- Electrical and plumbing rough-in included
- Product programming and customer walkthrough
- Residential and commercial installations
The only authorized warranty repair team in the region.
Toto Warranty Repair
When your Toto product needs warranty service, it must be performed by a Factory Authorized Technician — or the warranty is void. We're the exclusive certified team in Chicagoland and Northwest Indiana, meaning we're the only ones who can legally and properly perform warranty repairs on your Toto smart toilet, Washlet, or bidet. We use genuine Toto parts and follow factory repair protocols.
- Warranty-valid repairs — your coverage stays intact
- Genuine Toto replacement parts only
- Factory-trained diagnostic and repair process
- Full Toto product range covered
Licensed plumbers you can actually trust.
General Plumbing
Beyond smart toilets, we're a full-service licensed plumbing company. Whether you need a leaky faucet fixed, a water heater replaced, a bathroom remodeled, or a commercial plumbing system maintained — our team brings the same level of precision and professionalism to every job. No shortcuts. No surprises.
- Leak detection and repair
- Fixture replacement and upgrades
- Water heater installation and service
- Bathroom remodels and full renovations
- Commercial plumbing maintenance
Our difference
Why Chicagoland Chooses Plumb Smart
Factory Authorized
The only Toto-certified technicians in the region. Your warranty stays valid.
Residential & Commercial
We serve homeowners, property managers, hotels, and commercial facilities.
Transparent Pricing
No surprise charges. We quote upfront and stick to it.
Same-Day Response
We respond to service requests within one business day — often same day.
Genuine Parts Only
We never substitute off-brand parts. Every repair uses factory-approved components.
Satisfaction Guaranteed
We stand behind our work. If something isn't right, we make it right.
Not Sure What You Need?
Drop us photos or videos of your bathroom setup and we'll recommend the right service and products for your situation.
Emergency Plumbing Services
Plumbing emergencies don't always happen during regular business hours. Plumb Smart LLC offers emergency plumbing services throughout Chicago and the surrounding suburbs, including evenings, weekends, and after-hours appointments based on technician availability.
Whether you're dealing with a leaking pipe, overflowing toilet, failed sump pump, or an urgent plumbing issue, our experienced technicians are ready to help when available.
Call to confirm immediate availability
Leaking Pipes
Burst or leaking pipes causing water damage
Overflowing Toilet
Toilet overflow or severe blockage
Sump Pump Failure
Failed sump pump risking basement flooding
Urgent Repairs
Any urgent plumbing issue requiring fast response