About Plumb Smart LLC
Chicago's Smart Bathroom Specialists
The #1 Toto Factory Authorized Technicians in Chicagoland and Northwest Indiana.
How We Got Started
Plumb Smart was founded after years of watching homeowners get let down by contractors who didn't know smart bathroom products. After earning Toto Factory Authorized certification, we realized how few teams in the region had the training to do this work properly.
Today we're the #1 Toto Factory Authorized provider in Chicagoland and Northwest Indiana — deep product knowledge, honest pricing, and service done right.
How We Work
A few principles that guide every job we take on.
Honest Pricing
We quote the job before we start. No surprises.
Factory Expertise
Toto Factory Authorized — we know these products inside and out.
Clean Work
We leave the job site cleaner than we found it.
Fast Response
Quote requests answered within one business day.
Factory-Certified. Not Just Trained.
Toto Factory Authorized status is earned through hands-on training at Toto's facilities. We know these products at the component level — how they're built, how they fail, and how to fix them right.
- Trained directly by Toto engineers
- Authorized to perform warranty repairs
- Genuine Toto parts and technical support
- Full Toto product line coverage
Where We Work
We serve homeowners and contractors across Chicagoland and Northwest Indiana.
Chicago & Suburbs
City of Chicago, North Shore, Western Suburbs, South Suburbs
Northwest Indiana
Hammond, Munster, Highland, Schererville, Merrillville, Crown Point, and surrounding areas
Ready to Upgrade Your Bathroom?
Send photos of your space and we'll send back recommendations and pricing within one business day.
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